Blog

Why Having a Call Center in the United States Matters

February 13, 2018

Many businesses attempt to save money by establishing call centers overseas due to cheaper labor and expenses. Implementing this strategy can quickly backfire, especially in service-oriented industries.

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The Top 5 Things Companies Should Do to Prevent Employees from Improperly Using Email

January 22, 2018

With a single improper email message, a company can be crippled. In a few moments, an employee can send an inappropriate email that is then blasted to the entire company.

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How to Best Protect Your Company from a Cyber Attack

January 09, 2018

Cyber attacks may steal confidential client information, release embarrassing information, funnel funds out of a business or corrupt business data. As the frequency of these attacks increases, the failure to put a thorough plan in place puts businesses in a precarious position.

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Technological Advances in Claims & Noticing

January 03, 2018

The influx of technological advances has allowed the work of claims agents to be far more efficient, affordable and convenient. Utilizing these technological innovations equips agents with the ability to perform their tasks at a fraction of the time.

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