Insights and Perspectives: Explore thought leadership from JND's team on the topics shaping legal administration and litigation support today, from AI-driven document review and class action best practices to plain language advocacy, and industry governance.
Continuing our celebration of Pride Month, we honor the stories, histories, and voices that shape LGBTQ+ communities. Explore these powerful reads, from the fight for trans equality and the struggle for equal rights to queer art, comics, and culinary traditions, and discover the pride, resilience, and authenticity that define LGBTQ+ communities.
Read ArticleThis May, we celebrate Asian/Pacific American Heritage Month by honoring the stories, histories, and voices that shape AAPI communities. Explore these powerful reads, from forgotten histories and cultural reckonings to culinary traditions, and discover the rich heritage woven into the American experience.
Read ArticleHappy Earth Day, from JND! Celebrate the opportunity to be better stewards of our planet with these resources to read, watch, listen to, and experience.
Read ArticleIn celebration of this important month, we are featuring a special Q&A with some of JND’s women leaders. We encourage all to take a moment to explore the insights from the women that drive our team forward.
Read Article54% of American adults read below a sixth-grade level. In class action administration, that's not just a statistic, it's an access-to-justice problem. When notices and claim forms are written in dense legal language, the people who need relief the most are often the ones shut out of the process. JND's SVP of Operations, Nicole Christ, discusses why plain language isn't a nice-to-have, it's a fairness issue.
Read ArticleIn recognition of this important month, we would like to share a few lists of resources that celebrate Black voices, stories, and experiences.
Read ArticleThis month we honor Dr. Martin Luther King Jr. not only for his leadership in the Civil Rights Movement, but for the broader vision he championed. Dr. King spoke about economic justice, poverty, and the human cost of war in addition to his fight against prejudice.
Read ArticleThe settlement amount may grab the headline, but for class members, the real impact lies in the administration. Was the notice campaign successful? Was it easy to file a claim? Was the distribution of settlement funds handled smoothly? As class action settlements grow in complexity and scale—and as fraud becomes more sophisticated—the traditional infrastructure of claims administration, built on manual processes and human review, is increasingly under strain.
Read ArticleLearn how AI-powered campaign testing tools can aid in shaping higher quality, more effective legal notice campaigns, in this article by JND's CEO and Co-Founder, Jennifer Keough, and VP Gina Intrepido-Bowden. "Rather than relying on legacy templates or theoretical assumptions, administrators can use these models to preview how different strategies are likely to perform across the class. It’s a way to ground strategic choices in evidence, rather than instinct."
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