Blog

In celebration of this important month, we are featuring a special Q&A with some of JND’s women leaders. We encourage all to take a moment to explore the insights from the women that drive our team forward.

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54% of American adults read below a sixth-grade level. In class action administration, that's not just a statistic, it's an access-to-justice problem. When notices and claim forms are written in dense legal language, the people who need relief the most are often the ones shut out of the process. JND's SVP of Operations, Nicole Christ, discusses why plain language isn't a nice-to-have, it's a fairness issue.

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In recognition of this important month, we would like to share a few lists of resources that celebrate Black voices, stories, and experiences.

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This month we honor Dr. Martin Luther King Jr. not only for his leadership in the Civil Rights Movement, but for the broader vision he championed. Dr. King spoke about economic justice, poverty, and the human cost of war in addition to his fight against prejudice.

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The settlement amount may grab the headline, but for class members, the real impact lies in the administration. Was the notice campaign successful? Was it easy to file a claim? Was the distribution of settlement funds handled smoothly? As class action settlements grow in complexity and scale—and as fraud becomes more sophisticated—the traditional infrastructure of claims administration, built on manual processes and human review, is increasingly under strain.

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Learn how AI-powered campaign testing tools can aid in shaping higher quality, more effective legal notice campaigns, in this article by JND's CEO and Co-Founder, Jennifer Keough, and VP Gina Intrepido-Bowden. "Rather than relying on legacy templates or theoretical assumptions, administrators can use these models to preview how different strategies are likely to perform across the class. It’s a way to ground strategic choices in evidence, rather than instinct."

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Wondering how GenAI document review works? We're here to help! From understanding prompt iteration to ensuring defensible validation, we believe that client education is the cornerstone of confidence and clarity in the age of AI.

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Class action notice programs are intended to satisfy Rule 23 due process requirements and ensure that class members receive reasonable notice of settlements. Unfortunately, many notice programs seem designed just to satisfy the legal threshold for due process without considering whether the notice is truly effective in driving claims.

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JND's Senior VP of Information Security, Derek Dragotta, and VP of eDiscovery, Ben Sexton were recently featured in ALM's LegalTech News offering guidance regarding the adoption of AI on an enterprise scale.

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Co-Founder and Executive Managing Director, Neil Zola, reflects on JND's formation and some of the most important lessons learned along the way.

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The eDiscovery industry is a rapidly evolving industry that attracts individuals from a wide array of backgrounds. But how do you plot a course for a rewarding long-term career in this field? Senior eDiscovery Consultant, Jonathan Moody, explores several career options and where to start.

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What are the implications of utilizing generative AI in litigation regarding the protection of confidential information? Senior eDiscovery Consultant, Jonathan Moody, unpacks these concerns and explores current best-practices to avoid unintentional disclosure of protected information.

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