Legal Notice Offerings

Experienced Consultants

Consult with JND before you file to combat issues that could arise down the road, often resulting in delayed approvals and costly revisions. JND’s experts will review the proposed case documents, as well as all applicable federal and state laws to ensure that the notification process is designed and implemented to fulfill all due process requirements in a cost-efficient manner. We will listen to your concerns and develop a strategy to best meet your specific needs.

Class List Creation & Member Inquiry Services

JND Class Action Administration can work with data from a variety of sources. We transcribe class member information from physical documents and utilize a variety of research tools to identify the most accurate and up-to-date address information for class members.

To help class members make informed decisions about participation, we create a toll-free number for each project that can connect to our staff instead of a menu of pre-recorded messages. We also produce and maintain a website tailored to your case’s needs—from an information-only site with downloadable forms to one accepting online claim submissions.

Expert Opinion & Testimony

JND’s team of experts are qualified based on the standards set forth in Daubert and Kumho. When creating and analyzing a notice program, they utilize reliable research tools and methodologies which are well known in the advertising industry, thereby allowing them to stand by their work with confidence. Our experts provide clearly written expert declarations and affidavits and will testify in Court, as needed.

Our standards for creating Notice Programs are consistent with Federal Judicial Center’s (FJC) Judges’ Class Action Notice and Claims Process Checklist and Plain Language Guide, as well as the applicable District or State Court guidelines.

Innovative Notice Plans

JND’s proposed notice program may include mail and email notice, when applicable, print, radio, television, outdoor, digital, and social media, as well as a third-party outreach effort, the distribution of a press release and/or public service announcements (PSAs), among other things. Our proposed media mix will depend upon our in-depth analysis of the specific case situation and class member demographic and media usage.

Our media planning team has access to the most reputable advertising industry research tools to ensure that the best media is selected and that our reach calculations can withstand the most critical review and challenge. Our experienced buyers negotiate the lowest media pricing, getting you more for the dollar. They will see your plan through from start to finish, ensuring that every element is implemented exactly as planned.

Engaging Plain Language Notices

In addition to ensuring that class members have an opportunity to see a notice, our team will ensure that class members understand what they see. We will produce engaging notices written in plain, simple language to cut through the clutter of today’s media landscape. Our design and production capabilities include: 

  • long form
  • postcard
  • email
  • print
  • radio
  • television
  • out-of-home
  • digital
  • video
  • press release notices

Rule 23 Amendments & Digital Notice Ethics CLE

This CLE summarizes the recent amendments to the Federal Rule of Civil Procedure 23 (Rule 23), including:

Acceptance of Electronic Class Communications

Frontloading of Information

Objection Requirements

Rules Governing Appeals

The CLE also covers the ethics of digital notification and how best to reach and communicate with absentee class members. It addresses the responsibilities of counsel to ensure that class members are provided due process standards.

Contact to schedule a CLE luncheon for your firm.


Applying decades of knowledge and skills, JND’s team of experts will analyze your specific case details, consult with you as necessary, and then utilize reputable advertising industry research tools and methodologies to design a tailored-made notice program, with engaging notices written in plain language.

JND’s results-driven approach (i.e., the right audience, receiving the right message, in the right environment, at the right time) is designed to fulfill the specific needs of your notification effort. A program designed by JND provides certainty of notice adequacy, assuring courts that class members are provided their due process rights; thereby, allowing a binding effect, protecting from objectors and reducing the likelihood of collateral attack.

Legal Notice Experts

CEO Jennifer Keough

JND’s CEO Jennifer Keough, has the distinction of personally overseeing more large class action settlement programs than any other notice expert. In her 20-year career she has provided expert consultation and directly overseen hundreds of projects from notice through distribution.

Ms. Keough has played a role in a number of landmark cases including the BP Deepwater Horizon class action, which arose out of the largest oil spill in our nation’s history and the Cobell American Indian $3.2 billion settlement, the largest government class action settlement in history. In connection with the latter mentioned settlement, Ms. Keough was called upon to testify before the Senate Committee for Indian Affairs, where Senator Jon Tester of Montana praised her work in connection with Notice efforts to the American Indian community stating “Oh, wow. Okay… the administrator has done a good job, as your testimony has indicated, [discovering] 80 percent of the whereabouts of the unknown class members.”

Gina Intrepido-Bowden

Gina Intrepido-Bowden is a leading notice expert who has been involved in the design and implementation of hundreds of legal notice programs reaching class members/claimants throughout the U.S., Canada, and the world, with notice in over 35 languages. With more than 25 years of advertising research, planning and buying experience, she began her career working for one of New York’s largest advertising agency media departments (BBDO), where she designed multi-million-dollar media campaigns for clients such as Gillette, GE, Dupont, and HBO.

Ms. Intrepido-Bowden is an accomplished author and speaker on class notice issues including effective reach, notice dissemination as well as noticing trends and innovations. She earned a Bachelor of Arts in Advertising from Penn State University, graduating summa cum laude.


Landmark Case Experience

JND’s Legal Notice Experts have been involved in hundreds of class actions, including:

  • Careathers v. Red Bull North America, Inc.
  • Chambers v. Whirlpool Corporation
  • Chester v. The TJX Cos., Inc., et al.
  • Cobell v. Salazar
  • Common Ground Healthcare Cooperative v. The United States
  • Djoric v. Justin Brands, Inc.
  • Dover v. British Airways, PLC (UK)
  • Finerman v. Marriott Ownership Resorts, Inc.
  • Flaum v. Doctor's Associates, Inc. (d/b/a Subway)
  • Granados v. County of Los Angeles
  • Health Republic Insurance Co. v. United States of America
  • Huntzinger v. Suunto Oy and Aqua Lung America, Inc.
  • In re Broiler Chicken Antitrust Litigation
  • In re
  • In re Intuit Data Litigation
  • In re Residential Schools Litigation
  • In re Wholesale Grocery Products Antitrust Litig., Case
  • Linneman v. Vita-Mix
  • McWilliams v. City of Long Beach
  • Monitronics International, Inc. TCPA Litigation
  • Poertner v. The Gillette Co. and The Proctor & Gamble Co.
  • Skelaxin (Metaxalone) Antitrust Litigation
  • The Home Depot, Inc. Customer Data Security Breach
  • Trans Union Corp. Privacy Litigation


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